This has been sent to the webmaster, so expect to see it on the website shortly on the News & Events page -
If you have a scheduled lesson and cancel with LESS than 24 hours notice, you will be charged 50% of your lesson fee. There are exceptions of course as life can get in the way of the best laid plans - family crisis, pet emergency, sudden illness, etc. but there are many students who are trying to schedule lessons on the same day(s), so if you cancel, chances are that someone else would have used your time slot and/or school horse on that day.
We try to accommodate everyone who wants a lesson but are unable to do so with students failing to notify Anne or Ellie of schedule changes.
Also, in order to maximize your time with Anne - if you have a 2:30 lesson - that means you need to be here, on your horse, ready to go at 2:30. Likewise, if you have a 1:30, please do not come at 12:45 and expect to move ahead in the order of go.
We appreciate your understanding in this matter.